Design © 2008 -2009

All rights reserved

CUSTOMER SERVICE

Tea At Home with Olivia LLC
 
Online stores always open 24/7
 
Directions to store location and hours click here.
 
CONTACT US
Tea At Home With Olivia info@teaathomewitholivia.com
 
ADDRESS
200 Thorn Run Road
Export, PA  15632
 
PHONE
724 468-3128
 
ORDERS & SHIPPING
In stock items ship within 24-48 hours from when the order is received. If an item is on backorder you will be notified within 24 hours of placing your order. You could then choose to wait for your order or cancel your order. Your credit card will not be charged. If you choose to wait, your credit card will only be charged when the order is processed and ready to ship.
 
If you order from our Clearance Department your order will ship within 24-48 hours. Since, this department is an bargin and discontinued department, many items sell out fast. If you order from this department and the item is no longer available we'll notify you within 24 hours. You could then choose to cancel your order or go shopping again. If you choose to cancel your order your credit card will not be charged.
 
Antique and collectible items apply the standard shipping rate unless, in the description there is a specific shipping rate quoted.
 
Our standard shipping rates are below. Package usually arrives between 1 to 7 days. Mostly all shipping is USPS. We ship only in the U.S.A. If you need special or expedited shipping options please email info@teaathomewitholivia.com call 724 468-3128 and we will give you a quote for overnight.
 
 STANDARD SHIPPING & HANDLING RATES
 

Up to $40.00

$6.95

$40.01 - $49.99

$7.95

$50.00 - over

FREE SHIPPING

 

 

 

 

 

 

 
RETURNS & POLICIES
 
Tea At Home With Olivia
Return & Exchange Policy
If you are not totally satisfied with your purchase, you are entitled to a full refund of the items price or you may choose to exchange the purchase. Contact must be made within 30 days of the delivery of your package to get the full refund. We'll be glad to assist you in any way we can. Thank you.
 
Antiques & Collectibles
Return & Exchange Policy
All antiques & collectibles are not returnable. But, in the case where there is a legitimate reason for dispute, we'll glady resolve with a refund. Contact must be made within 10 days of delivery of your purchase in order to receive a full refund. We want you to satisfied and happy, so please be patience and we'll assist you the best way possible. Thank you.
 
Class and Workshop Policy
Each class conducted is in an non-smoking enviroment. All classes are for adults (12 and up), unless otherwise stated. All classes are prepaid. Tea, sweets or savories are complimentary. Class fees are non-refundable. Please notify right away if you have to cancel. If you have to cancel, you may sign-up for a future class of the same fee as an exchange. If Tea At Home With Olivia cancels a class, you are entitled to a full refund. We'll personally notify you in time of any cancellation on our part.
 
Gift Certificates Policy
Gift certificates are non-refundable. You may select either paper gift certificates or electronic gift certificates. Never expires.
 
Paper - Mailed to the recipent free of charge and includes your personal message.
Electronic - Emailed to the recipient and may be redeemed immediately. Includes your personal message.
 
Click Here for details.
 
Gift Registry Policy
Click Here for gift registry information 
 
Gift Basket Policy
Gift baskets are non-refundable. Click here for more information on gift baskets.
 
Book The Room Policy
You can book the room for a small meeting or occasion. Details you must call 724 468-3128 or email info@teaathomewitholivia.com
 
Privacy & Security Policy
We respect your privacy. Therefore we do not sell or share any information of yours. If we collect any information from you it is only for the use of processing your order.
 
Ordering from our stores is safe and secure. We use SSL Secure Certificate to encrypt all personal data. Our website takes every precaution to protect user information.
 
We do not share or sell our mailing and newsletter list. If at anytime you do not wish to receive our newsletter or direct mailing you may opt-out at the bottom of the newsletter and click to unsubscribe or email us a info@teaathomewitholivia.com or oliviasantiques@comcast.net
         
          Xian Antiquites Policy
          Email Tim@zianet.com or call 505 546-9223.
          If you like to visit the gallery in Deming, NM Click Here